Refund policy

We accept returns only for damaged or incorrect items.
If your item arrives damaged or you received the wrong product, contact us within 3 days of delivery with photos, and we’ll replace or refund it.Because crystals are natural, unique, and often one‑of‑a‑kind, we do not accept general returns or exchanges for buyer’s remorse, color variations, or natural inclusions.All sales are final on:
• mystery items
• live show purchases
• wholesale orders
• clearance items